Customer Resources & Support Center
Everything you need to keep your truck on the road and running strong.
Whether you're here for service help, troubleshooting, or just want to download a manual, this page has everything you need. And if you can’t find it here—just give us a call.
Quick Links
Submit a Service Request
Download Manuals & Specs
Contact Support
Shop Parts
Maintence Tips & Resources
From checklists to best practices, here’s how to keep your truck in peak shape.
Monthly Maintenance Checklist (PDF)
Top 3 Signs Your Vacuum Pump Needs Service
How to Prime Your Jetting System
Warranty Information
We’ve got you covered.
Click below to learn more about standard and extended warranties.
View Warranty Options
FAQ's
No, we do not sell standalone engines. While “Engine” is part of our name, Engine & Accessory, Inc. does not supply engines for individual vehicle purchase.
RampStar is a registered trademark and the legacy chassis brand of Engine & Accessory, Inc. Our journey began with RampStar, and today it remains a key part of our product line, especially in the aviation and aircraft refueling industries.
If your tank truck was manufactured by Engine & Accessory, yes — our service team will be happy to assist you. Please call (305) 573-2268 to schedule an appointment.
If your tank truck was built by a different manufacturer, we are unable to offer full service. However, if you're a past customer and need help with components or parts, give us a call and we’ll do our best to support you.All RampStar chassis details, specs, and product info are now part of our website under the Aviation section. This includes our aircraft refuelers, airport vacuum units, and ground support equipment — built on our proprietary RampStar chassis.
Yes, we partner with Alliance Group Funding (AFG) to provide flexible financing solutions. AFG works closely with our customers to offer competitive rates and personalized payment plans to help you grow your fleet.
You can request a quote by clicking the “Get a Quote” button at the top of our site, or by calling us directly at (305) 573-2268. If you're referencing a specific unit, have the stock number or specifications handy for faster service.
Lead times vary depending on the build and production schedule. On average, custom truck builds range from 12 to 20 weeks. Your sales rep will provide a more accurate timeline once your order is confirmed.
Yes! Visit our official parts store at www.eamparts.com to browse components and accessories. We carry trusted brands like Jurop, Fruitland, NVE, and more.
We are headquartered in Miami, Florida, where we’ve been manufacturing and servicing trucks for over 70 years. Our facility combines truck assembly, service, and parts under one roof.
We proudly build trucks for the following industries:
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Aviation (RampStar chassis, aircraft refuelers, GSE)
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Dump & Construction
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Refined Fuel & DEF
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Vacuum & Septic
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Waste Oil Collection
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Water Delivery & Dust Control
You can explore each industry and its available models through the "Industry" tab on our website menu.
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Custom Truck Spotlights
Explore our latest custom truck builds—designed for real customers, built for real work. From aviation refuelers to vacuum and fuel trucks, each project highlights our engineering expertise and commitment to quality. See the specs, the stories, and the EAM difference.
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